Michelle Loch
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Assess your Organisational Culture through your Conversations!

Assess your Organisational Culture through your Conversations!

by michelleloch | Jun 27, 2016 | Articles, Leadership, Team

The statistics are compelling… Leaders spend 80% of their time in conversation.   On average, an employee spends around 37% of their time in meetings – which are essentially group conversations. That’s a rather large percentage of the time spent in the workplace on...
How to win the Emotional Contagion Battle

How to win the Emotional Contagion Battle

by michelleloch | Jun 16, 2016 | Articles, Brain, Leadership, Personal, Team

Someone will always win – let it be you! My friend ‘Harold’ and I were yesterday discussing the critical impact that conversations have on the culture and performance of an organisation. Harold is a highly respected and experienced businessman and consultant,...
When does ‘I don’t know’ mean ‘I don’t know’?

When does ‘I don’t know’ mean ‘I don’t know’?

by michelleloch | Apr 27, 2016 | Articles, Brain, Leadership, Team

I’d like to hedge a bet and say never, or at least rarely! One of the challenges of being human, is the limited capacity of our ‘thinking’ brain. Whilst it is powerful in many ways, it is also quite limited in its capacity to think though complexity. The pre-frontal...
Diversity – a surefire way to raise the intelligence and performance of your team

Diversity – a surefire way to raise the intelligence and performance of your team

by michelleloch | Nov 16, 2015 | Articles, Team

For over 20 years we have been talking about the importance of diversity and inclusion. This conversation has focused more on the ‘fairness’ aspect of inclusion for minority groups in the workplace, such as women and minority racial groups. You may remember the days...
Kerry Packer’s Practical Intelligence

Kerry Packer’s Practical Intelligence

by michelleloch | Apr 7, 2014 | Articles, Leadership, Team

Last week I attended a ‘Chicks in Business’ lunch event and the guest speaker was Mark Bouris (Wizard Home Loans, The Apprentice – Australia). He told a fascinating story about his first big deal with Kerry Packer and referred to Kerry’s unique...
B: is for Brain-Friendly

B: is for Brain-Friendly

by michelleloch | Mar 3, 2014 | Articles, Brain, Leadership, Team, Uncategorized

In our last blog, I mentioned our B.E.T.T.E.R Conversations (TM) model.  The acronym stands for:   B – Brain-friendly conversations work that with our brain, not against it. E – Emotionally balanced conversations where strong emotions don’t get...
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Recent Posts

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  • Introducing Lochie’s Law of Complaints

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