Michelle Loch
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Validation Comes First in Powerful Conversations

Validation Comes First in Powerful Conversations

by michelleloch | May 11, 2021 | Articles, Conversations, Team

My husband is a problem-solver, as are many of my friends and colleagues. Humans love to be problem-solvers because when we solve a problem for someone (or think we have), we get a reward in the brain (a hit of dopamine – often referred to as the pleasure hormone),...
Always Seek Permission to Engage in Conversation

Always Seek Permission to Engage in Conversation

by michelleloch | Apr 1, 2021 | Articles, Conversations, Team

Every conversation is an emotional one. We are emotional beings, and can easily be triggered emotionally on a continuum from Fear to Excitement. When we refer to conversations that are not emotional, we are really describing conversations where emotion is effectively...
The Vital Mistake Leaders make when trying to Change Culture

The Vital Mistake Leaders make when trying to Change Culture

by michelleloch | Jun 30, 2020 | Articles, Conversations, Leadership, Team

A nation’s culture resides in the hearts and in the soul of its people. Mahatma Gandhi I wonder if we overcomplicate culture change… Organisational culture can be immediately obvious to newcomers in an organisation (overt), or something that sits relatively...
Mistakes That Leaders Make When Trying to Change Culture

Mistakes That Leaders Make When Trying to Change Culture

by michelleloch | May 6, 2020 | Articles, Conversations, Leadership, Team

A nation’s culture resides in the hearts and in the soul of its people. Mahatma Gandhi I wonder if we overcomplicate culture change… Organisational culture can be immediately obvious to newcomers in an organisation (overt), or something that sits relatively...
Business in Heels Conversation – Kisten Gunnis Interview

Business in Heels Conversation – Kisten Gunnis Interview

by michelleloch | Mar 24, 2019 | Brain, Conversations, Leadership, Podcasts, Team

Kisten Gunnis, Operations Manager of Business In Heels speaks to Michelle Loch about creating Conversations of Substance with your teams, your colleagues and personal...
Leaders must replace Empathy with Compassion

Leaders must replace Empathy with Compassion

by michelleloch | Jan 23, 2018 | Articles, Conversations, Leadership, Team, Uncategorized

Recently I worked with a wonderful group of leaders who I was training to become in-house workplace coaches (a voluntary focus alongside their normal leadership and work duties – very cool). As the skills of this group have been increasing, so has the depth and...
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Recent Posts

  • Why people don’t perform, and how coaching helps! 
  • Lead Like It Matters: What Billy Slater Teaches Us About Integrity
  • The Tale of Princess Catherine and That Photo! Gaps, gossip and grey matter.
  • Green Tea and Dark Chocolate Revisited
  • Introducing Lochie’s Law of Complaints

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