by michelleloch | Nov 21, 2016 | Articles, Conversations
Curiosity Killed the Assumption How annoying are those people who finish your sentences? What assumptions do they constantly make about what is going on inside your head? Lots! And they do this for good reason. Firstly, the human brain learns by making...
by michelleloch | Nov 14, 2016 | Articles, Conversations
Permission is the second of four steps to powerful conversations. (Read Part 1: Validation) Always Seek Permission to Engage in Conversation Every conversation is an emotional one. We are emotional beings, and can easily be triggered emotionally on a continuum from...
by michelleloch | Nov 7, 2016 | Articles, Conversations
This is the first installment of a 4-part series dealing with how to rewire your thinking to conduct more Powerful Conversations. Part 1 deals with the importance of Validation. Part 2 will be about Permission. Part 3 discusses Curiosity and Part 4 will be about...
by michelleloch | Nov 1, 2016 | Articles, Conversations
Once a year, I attend a fund-raising event called Olivia’s Lunch – raising money for the very worthy Mater Little Miracles cause. Beside the cost of the tickets, the main fundraiser is a silent auction and every year Stefano Canturi generously donates one...
by michelleloch | Oct 24, 2016 | Articles, Leadership
In a 1966 experiment, 22 nurses were unwittingly part of an experiment to test obedience to figures of authority. There were three ‘rules’ that the nurses knew they must obey when administering drugs to patients. They must not accept instructions over the phone. They...
