In our last blog, I mentioned our B.E.T.T.E.R Conversations (TM) model. The acronym stands for:
B – Brain-friendly conversations work that with our brain, not against it.
E – Emotionally balanced conversations where strong emotions don’t get in the way.
T – Toward focus … making sure we focus on the right ‘hardwiring’ in our brains…focusing on what we want, not on making the problem seem bigger and insurmountable
T – Testing assumptions…our unique brain make-up and experiences ‘colour’ how we interpret EVERYTHING. Unfortunately, that interpretation is not always right.
E – Encouraging…we forget to acknowledge and encourage others, and when we do, often in a way that carries insufficient meaning or value
R – clear Responsibility. Too often we take on the responsibility that really belongs to others.
If you would like to understand more or learn how to have B.E.T.T.E.R Conversations, <click here> to request my free White Paper on how having BETTER Conversations can save us precious time, improve productivity across the board, and more importantly, get us the outcomes we or our organisation wants!
Have a great day!
Michelle