Time leaders spend in conversation
Work conversations that tell or instruct
Conversation is the most sophisticated technology we have for getting things done
“We are heading into a two year change transformation phase”
I hear this all the time from clients. What do they really mean? They mean that things are not quite working the way they want or need the m to, and they need to change how thing are done – they need to change the culture.
On the surface, culture is what people do and how things get done. It is visible in processes, meetings, client interactions and relationships. It is visible in the web of networking across the organisation (or lack thereof). And it is most evident in the conversations that take place.
Beneath the surface, the DNA of culture is in the neural patterns of the collective ‘brain’ of the organisation. The thinking and behavioural patterns of every employee form the ‘collective brain’ of an organisation and are influenced by how behaviour and thinking is focused around them. Those patterns can be changed through the consistent and effective redirection of attention – through the conversations that take place, particularly the conversations that involve leaders.
Change is initiated and supported via conversation. And most importantly…
change happens one conversation at a time –
NOT IN ONE CONVERSATION!
Not at one strategy retreat…
Not in one launch or email communication…
Not in one blanket project plan or strategy guide…
But one powerful, effective and useful conversation at a time.
Investing in developing the skill of powerful, effective and useful conversation, then, is a worthwhile investment and in many cases, one that will provide more ROI than project-managed change management processes.
It’s time to bring back the art and power of conversation in the workplace. It’s time to empower our leaders to direct and create the change required for business success. It’s time to REWIRE our conversations!
Our REWIRED CONVERSATIONS programs
A four day brain-based coaching intensive that will provide conversational mastery. Read more…
A one day workshop that will change that way people have everyday conversations. Read more…