Date(s) - Thursday, 14 September, 2017
9:00 am - 11:30 am
Institute of Managers and Leaders
“We have lost the art of conversation, and conversation is an Art, and a skill that can be learned.”
Leaders spend 80% of their time in conversation. Employees, on average, spend 37% of their time in meetings. This presents us with a huge leverage point for more focused thinking and targeted behavioural change.
A powerful conversation is one where …“all parties leave the conversation with different thinking than when they came.”
Leaders must develop the confidence, courage and skill to have the conversations they really need to have. Change the conversations in your organisation and you can change your organisations ‘wiring’ – and that leads to a change in culture.
“Quality conversations lead to quality thinking which leads to quality outcomes.”
Conversations are the most sophisticated technology we have for getting things done. The type of conversations you have in your organisation are a better predictor of success than the structures you have in place.
Your organisation MUST have a conversation about…
- The honesty of your conversations
- The impact of your conversations, and
- The conversations you are not having!
It’s time to move your conversations from ignorant to insightful – to create calm, focus and engagement through the power of quality, brain-based, coaching style conversation!
Deeper conversations that create behaviour change:
- Help teams and individuals nip more issues in the bud
- Help leaders to have conversations that force people to be responsible for what they do and how that impacts
- Create new thinking and know what to next
- Give people permission to act on their own ideas
In this’ taster’ masterclass, Michelle Loch will unpack some of the recent findings in neuroscience, explain how they are influencing a change in the way we need to communicate, and give you some great tips and tricks to having powerful conversations that influence thinking and behaviour.