Conversations of Substance

Brain-based coaching and conversation skills. Conversations of Substance is our signature program. Yes, it’s a program about how to have powerful conversations, but it is so much more than that…it’s a leadership program.

Conversations are the most sophisticated technology you have for getting things done! 

Conversations of Substance Program

Conversations of Substance
Brain-based coaching and conversation skills Conversations of Substance is our signature program. Yes, it’s a program about how to have powerful conversations, but it is so much more than that…it’s a leadership program.  

 

“Conversations are the most sophisticated technology you have for getting things done! Fix the conversations and you have the tools to fix anything.”

2, 3 or 4 day program Focus: Mastery of Influential Conversation. Taking a coaching and growth mindset approach to all conversations. The goal of this program is to support your people to:
  • Use a brain-based (evidence-based) approach to conversations so that you can ‘Keep your people moving!’
  • Apply coaching techniques to improve the impact of EVERY conversation, including performance-related conversations
  • Improve the quality of thinking – yours and others – in your workplace
  • Have the confidence, courage and skill to have the conversations you need to have
  • Save time and energy with better outcomes – that is, double your impact in half the time

  DAY 1 Module 1 – HUMANS Conversations are about people…humans…and we have learned more about the human brain in the last 25 years than in all of history before. This new science is changing the way we think about how we communicate. We begin on Day 1 with a deep dive into the neuroscience of human motivation…how humans are wired. Module 2 – HABITS You will start to build your coaching and conversation skills.
  • Types of conversations – reflect on the different types of conversations you engage in and which are right for your circumstances
  • The B.E.T.T.E.R Conversation Habits model – a deep dive into the six key conversation habits you will need to develop to have powerful conversations – and the science behind why they work.

  DAY 2 Module 3 – SKILLS Time to develop your Six Super Skills for Conversations of Substance.
  • Speaking
  • Language
  • Listening
  • Bottom Lining
  • Powerful Questioning
  • Acknowledgement
Module 4 – STRUCTURE In this module we will pull everything together in two key conversational structures that will provide you with the roadmap for powerful conversations.
  • The Conversation Cycle that keeps the conversation moving forward, and helps people to feel heard
  • Starting conversations well with the 3 Question Challenge, and finishing conversations powerfully with the TRIFECTA
  • The three critical conversations that will prevent the ‘difficult one’
  • W.E.S.O.M.E Conversations – your roadmap for powerful conversations, meetings and projects.

  DAY 3 Module 5 – STRATEGIES We recommend that this day is run at least a week after the first two days to allow for practice and reflection time. The day will focus on Q&A, opportunities to practice and deepen your new skills, and make the connections to help you to apply your new conversation skills. You will:
  • Review and practice of the AWESOME Conversation process
  • Discover your ‘Get out of Jail Free’ strategies for when conversations don’t go to plan
  • Learn strategies for difficult conversations
  • Other powerful strategies as the group decides
This day can also be used to reflect on the organisation’s leadership competencies or strategic plan and staff expectations – by aligning these to the learning from the past few days.

Lets talk further!

Michelle Loch  -  0412 380 124

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